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Fixed price, collection included

Car Servicing in Dudley and the Black Country

We collect the car, service it properly, and bring it back with an itemised list of what we actually did. Fixed prices, and nothing added to the bill without a phone call first.

From £120Free collection and returnDigital service record

Servicing from

£120

Collection and return included

Itemised list of the work done

Photos of anything advisory

The honest bit

A service is the one job where you can't see what you paid for.

Hand a car over for brakes and you can see the new discs when you get it back. Hand it over for a service and you get back something that looks exactly the same as when you dropped it off. That is why so much servicing gets sold in three vague words, and why plenty of people quietly suspect they have paid £200 for an oil change and a look round.

Worth knowing: a service is not a legal test like an MOT. There is no official definition of a "interim service" anywhere, which means one garage's interim service can be another garage's basic. Compare the lists, not the labels.

So the whole list for every tier is published below, before you book. And when the car comes back you get an itemised note of what was done, what was checked, what was fine, and photos of anything worth keeping an eye on.

If something on your car does not need doing yet, we will tell you it does not need doing yet. That is not generosity. It is how you end up with customers who come back.

Three tiers, one price list

What each service actually includes

Basic service

£120

With MOT: £165 (add £45)

Around every 6 months or 6,000 miles

Our basic service: an oil and filter change with a health check.

  • Engine oil drained and replaced with a branded oil to your engine spec
  • Oil filter replaced
  • Coolant, brake fluid, power steering and screenwash checked and topped up
  • Tyres, brakes, lights and wipers checked
  • Battery condition and charging system tested
  • Service record stamped or logged digitally

Most people need this one

Interim service

£199

With MOT: £244 (add £45)

Around every 12 months or 12,000 miles

The annual one, and the one most people mean when they say "service". If you only do one a year, do this one.

  • Everything in the basic service
  • Brakes inspected properly: pads, discs, lines and fluid
  • Suspension and steering checked for play, wear and leaks
  • Drive belts and hoses inspected
  • Diagnostic scan for stored fault codes
  • Written health report with photos of anything advisory

Major service

£299

With MOT: £344 (add £45)

When your car's schedule calls for plugs and filters

Everything in the interim service plus the consumables that come round less often but cost you fuel and smoothness when they are overdue.

  • Everything in the interim service
  • Spark plugs replaced (petrol engines)
  • Air filter replaced
  • Cabin and pollen filter replaced
  • Fuel filter replaced where the schedule specifies it

Which one your car is actually due depends on the manufacturer schedule and how you use it. Give us the registration and the mileage and we will tell you which you need, including when the answer is the cheaper one.

No mystery

What actually happens to your car

Engine and oil

  • Oil drained and replaced with a quality branded oil (Castrol, Mobil or equivalent) that meets your engine specification
  • Oil filter replaced every time, not just topped up around
  • Air filter checked, and replaced to schedule
  • Drive belts and hoses inspected for cracking, glazing and perishing

Brakes, tyres and suspension

  • Pads and discs measured, lines and hoses inspected, brake fluid condition checked
  • Tyres checked for tread depth, pressure and the uneven wear that points to something else
  • Suspension and steering checked for play, knocks and leaking dampers
  • Handbrake operation and adjustment checked

Electrical and fluids

  • Battery condition and the charging system tested, not just glanced at
  • All exterior lights, indicators and wipers checked
  • Coolant, brake fluid, power steering and screenwash topped up
  • Diagnostic scan for stored fault codes, including the ones not yet showing a light

What you get back

  • An itemised note of what was done, what was checked, and what was fine
  • Your service book stamped, or a digital service record for the history
  • Photos of anything advisory, so you can see it rather than take our word
  • A reminder from us when the next one is actually due

How often does it actually need doing?

Twelve months or 12,000 miles, whichever comes first. If you want one number, that is the number, and it is what most cars are built around.

Mileage is not the whole story though. A car doing short, cold, stop-start town journeys is working harder than the odometer suggests: the oil never gets properly hot, and the engine spends its life in the worst part of its cycle. Those cars are better off serviced sooner. Steady motorway miles are the easy end.

Your handbook has the manufacturer schedule. Give us the registration and the mileage and we will check it against that, and we will tell you if you are early.

No, it will not void your warranty

This one saves people hundreds of pounds a year. You do not have to use a franchised dealer to keep a manufacturer warranty valid. Block exemption rules protect your right to have the car serviced by any competent garage.

What matters is that it is serviced to the manufacturer schedule, with correct-specification parts and oils, and properly recorded. We do all three, and stamp the book or give you a digital record.

The only work that genuinely has to go through a dealer is warranty repair itself and recalls. Routine servicing is not that.

No surprises

What does not get added to your bill

The complaints people have about servicing are almost never about the service. They are about the phone call that turns £199 into £400.

  • Nothing gets done that you have not agreed to. If we find something, you get a call with the part price and the labour price separately, and you decide.
  • Engine flushes, fuel-system additives and "protection" packages are not added by default. If we ever think one is genuinely worth it on your car, we will explain why and you can still say no.
  • If a filter or a fluid is not due yet, we will tell you it is not due yet, even though we are already there and it would be easy money.
  • If something can safely wait until next payday, we will say so, and tell you what to keep an eye on in the meantime.

Ask to see it, as well. Any mechanic worth trusting will happily show you the worn part and explain why it matters now rather than in six months.

We collect it, we bring it back

Collection and return from your home or your workplace is included in the price, not an extra. You do not need to be there when we bring it back if you would rather leave a key.

The work happens at Unit 6, Turner Street, Dudley, DY1 1TX, where there are ramps, torque wrenches and somewhere clean to work. We are open seven days, 7am to 5pm.

Or drop it off yourself

If it suits you better to bring the car in, the workshop is Unit 6, Turner Street, Dudley, DY1 1TX. Same mechanic, same parts, same paperwork, and the price does not change either way.

If the car will not start, you do not need to get it here at all. We come out to it, find out why for £45 with no call-out fee, and recover it in if it needs to come in.

How collection, callouts and recovery work

Clear pricing

What it costs

£120

Basic service

Oil and filter, all fluids, and a check of the safety-critical items.

£199

Interim service

The annual one. Adds brakes, suspension, steering, a scan and a written report.

£299

Major service

Everything in the interim service plus spark plugs, air filter and cabin filter.

£0

Collection and return

Included in the price from your home or workplace, not billed as an extra.

Everything is covered by a 12-month parts and labour warranty and £5m public liability cover.

Would rather spread it over the year? The Service Plan is £20 a month and includes a yearly check, a free diagnostic when we come out, and labour at £45 an hour.

Booking in the autumn? The £95 winter check is included free with a Basic or Interim service.

From the workshop

What we've sorted recently

Real jobs off our ramps, described by the mechanic who did them.

Dark blue 2019 Honda Civic on the workshop floor with the roller door open, alongside close-ups of the engine bay, the new oil and air filter going in, and a new front brake disc fitted with a red caliper
Honda Civic, 2019Service, front discs and pads

A routine service that caught worn front discs and pads: 2019 Honda Civic

A customer from Stourbridge dropped this 2019 Honda Civic off with us for a routine service. Nothing reported wrong with it, just the maintenance it was due.

With the car up on the ramp, Elliot checked the front discs and pads as part of the service. That check is a standard part of any proper service, not an extra. Both were worn down and needed replacing.

The customer gave the go-ahead there and then, so Elliot fitted the new front discs and pads on the same visit rather than booking the car back in. It was back with them within a couple of hours.

Worth remembering: a service is not just an oil change and a tick-box. It is a proper look at the things that actually stop the car.

Volkswagen Up on the ramp in the Dudley workshop with the bonnet up, alongside close-ups of the stripped cylinder head, the block face, the skimmed head and the new belt kit fitted
Volkswagen Up 1.0 12vHead gasket, head skim and belt kit

Overheating that turned into a head gasket: VW Up 1.0

This one came into the Dudley workshop after the customer reported overheating, and then the engine would not start at all.

The cause was the water pump belt. It had snapped, and with nothing driving the pump the coolant stopped circulating, so the engine overheated quickly. By the time it reached us it had gone far enough to blow the head gasket.

That made it a full strip. The cylinder head came off and went for a skim, to give the new gasket a flat, true surface to seal against. Then a fresh belt kit went on, and it had an oil and filter service while everything was already apart and accessible.

Worth knowing if you ever hear a belt let go: a snapped auxiliary belt is not always a small fix. If it is the one driving your water pump, it is what happens next that costs the money. Back on the road.

This service is for you if

  • Your car is due its annual service and you want to know what you are actually paying for
  • You would rather we collected it than lose a day sitting in a waiting room
  • You want fixed pricing and no work added without a phone call first
  • You are keeping the car a while and want the history to hold its value

When we're not the right call

  • Your car needs genuine warranty repair work or a recall, which has to go through a franchised dealer — routine servicing with us keeps the warranty intact either way
  • You need it serviced today with no notice — we will always try, but we will not promise a slot we do not have

We'll always tell you honestly if someone else is a better fit.

Before you book

Want the longer version first?

Elliot has written up how often a car genuinely needs servicing, what a basic and a interim service each cover, and the upsells you can safely refuse.

How often should you service a car?

Car servicing across the Black Country

We collect from all of these, and bring the car back when it's done.

Driving a Vauxhall or Opel?

Keith spent forty years as a Vauxhall main-dealer technician, so we know the service schedules and the faults these cars are prone to before we open the bonnet.

Vauxhall and Opel specialist service

55+ years between them. 12-month parts and labour warranty. £5m public liability cover.

Before you book

Common questions

How much does a car service cost?

A basic service is £120, an interim service is £199, and a major service is £299 including spark plugs and the extra filters. Add an MOT to any service for £45: Basic with MOT £165, Interim with MOT £244, or Major with MOT £344. The prices are fixed and include free collection and return, so what we quote is what you pay. Anything we find on top is quoted separately with the part and the labour priced out, and never done without your say-so.

How often should I service my car?

Twelve months or 12,000 miles, whichever comes first, is the rule most cars are built around. Mileage is not the whole story though: a car doing short, cold, stop-start town journeys is working harder than the odometer suggests and is better off serviced sooner, while steady motorway miles are the easy end. Tell us the registration and mileage and we will check it against the manufacturer schedule.

What's the difference between a basic and an interim service?

The basic (£120) covers the essentials: oil and filter change, all fluid levels topped up, and a check of the safety-critical items. It suits a newer or low-mileage car, or the halfway point between annual services. The interim (£199) adds a proper inspection of brakes, suspension, steering, belts and hoses, plus a diagnostic scan and a written health report with photos. If you only do one service a year, make it the interim one.

What a full diagnostic involves

Will servicing with you affect my manufacturer warranty?

No. Block exemption rules protect your right to have the car serviced by any competent garage without losing the manufacturer warranty. What matters is that it is serviced to the manufacturer schedule, with correct-specification parts and oils, and properly recorded. We do all three and stamp the book or give you a digital record. The only work that has to go through a franchised dealer is genuine warranty repair and recalls.

What's the difference between a service and an MOT?

An MOT is a legal annual roadworthiness test that has to happen at a DVSA-approved test centre, and it is a pass or fail snapshot of minimum safety standards on the day. A service is preventative maintenance with no legal standing at all: fresh oil, fresh filters and a check-over designed to catch wear before it becomes a breakdown. A car can pass an MOT and still be badly overdue a service.

See MOT testing and collection

Do I have to bring the car to you?

No. Collection and return from your home or workplace is included in the price, and you do not need to be there when we bring it back if you would rather leave a key. The service itself is done on the ramp at our Dudley workshop. If the car will not start, tell us and we will come out to it instead.

What oil do you use?

A quality branded oil, Castrol, Mobil or equivalent, in the grade and specification your engine actually requires. That is decided by the manufacturer, not by us or by what happens to be on the shelf. Using the wrong specification on a modern engine, particularly a diesel with a particulate filter, causes real damage, so it is not somewhere to save a few pounds.

How do I know what you actually did?

You get an itemised note of the work, a stamp in the book or a digital service record, and photos of anything advisory we spotted. If something needs watching rather than fixing, we tell you which it is. If it does not need doing at all, we say that too.

Can you service my car the same day?

Often, yes, for a basic or interim service if we have the diary space, and Elliot or Keith will tell you honestly when you call rather than after you have booked. A major service or a job with collection at both ends usually wants a proper slot. We are open seven days, 7am to 5pm.

Service due? We'll come and get it.

Tell Elliot or Keith the registration and the mileage and you'll get a straight answer on which service you actually need, and what it costs, before you commit to anything.

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