Same mechanics every time. Every call is answered, and it is Elliot or Keith who come back to you and the same two who work on your car. No dispatch desk, no subcontractors, no agency workers. The mechanic who quotes the job is the one who does it, and he will show you the worn part before it goes in the bin.
Why the work happens on a ramp. A car in the air, with the right tools and a roof over it, gets fixed properly and in one go. A car on a wet drive gets a temporary fix and a second visit. So we bring the car to the ramp at Unit 6, Turner Street, and we bring it back to you afterwards. Collection and return costs you nothing.
Dealer expertise without dealer prices. You get a written quote before anything starts, and the price you are quoted is the price you pay. Between them Elliot and Keith have 55 years in the trade, most of it at main dealers, and it is our family name on every job.
When you're not happy, we're not happy. We can't hide behind a company policy, so we don't try.