4.9
Average rating out of 5
Genuine verified reviews
What our customers say about Your Local Mechanic
Real reviews from real drivers across the Black Country, and they mention Elliot and Keith by name, because you actually speak to us.
4.9
from 370 reviews shown here, 370+ across all our platforms
Updated hourly from the review platforms. Last updated 13 November 2026.
370+
Reviews across Google, Trustpilot, Reviews.co.uk and Facebook
96%
Rated us four stars or better
Star breakdown
- 5★
- 353
- 4★
- 4
- 3★
- 2
- 2★
- 0
- 1★
- 11
AI-generated summary
What 370 reviews say, in short
The recurring themes, summarised by AI from the reviews published on this page. The quotes are verbatim.
Fast, same-day response to breakdowns
Customers repeatedly describe being contacted within minutes or hours of calling, with diagnostics, recovery and repairs often completed the same day or within 24-48 hours, even for complex faults like cambelts, gearboxes and electrical issues.
Honest, fair and transparent pricing
Many reviewers contrast Elliot and Keith favourably with other garages, saying quotes were lower than expected, there were no hidden extras, and customers (including several who mention feeling vulnerable as women or elderly) felt they weren't overcharged.
Convenient collection and mobile service
Customers value that cars are picked up from home or work and returned once fixed, removing the need to wait at a garage, with several praising this as especially helpful for disabled customers or those without time off work.
Clear communication and professionalism
Reviewers consistently mention being kept updated throughout the job, having faults explained in plain terms, and dealing with friendly, knowledgeable, polite mechanics who don't pressure them into unnecessary work.
“Excellent service from start to finish. Great communication throughout, very helpful and professional approach. The repair was carried out quickly, and they really helped me get my car back on the road as soon as possible.”
“Had cambelt and water pump change on volvo xc60 2.4 d4 at a great price, Fast turn around, an exellent mechanic Elliot is! Will reccomend to anyone.”
“Great communication, quick diagnosis and a smooth process from start to finish. I really appreciated how efficiently everything was handled and would definitely recommend him to anyone looking for a reliable, trustworthy mechanic.”
Summary independently generated from our customer reviews published on this page. Quotes are verbatim excerpts from genuine reviews.
The honest bit
Why these reviews are worth reading
They are genuine
Every review comes from a real customer who used the service, collected through independent platforms we do not control. We cannot edit them, and we would not want to.
They name the mechanic
Elliot and Keith turn up in review after review, because the mechanic who quotes your job is the one who does it. No call centre, no subcontractors.
They are the live feed
The grid below refreshes from the platforms every hour, newest first. It is not a hand-picked highlights reel, and the links at the bottom take you to the originals.
In their words
Every review, newest first
K
Karol Konik
Excellent service from start to finish. Great communication throughout, very helpful and professional approach. The repair was carried out quickly, and they really helped me get my car back on the road as soon as possible. I really appreciate the support, honesty and efficiency. Highly recommended and I would definitely use their services again!
3 November 2026 Verified
S
Stuart Ratcliffe
Great price
Had cambelt and water pump change on volvo xc60 2.4 d4 at a great price, Fast turn around, an exellent mechanic Elliot is! Will reccomend to anyone.
30 October 2026Mentions Elliot Verified
L
Lee Pugh
Great price
Fast to respond. They sorted a nightmare Job for us. Car collected on day of phone call
29 October 2026 Verified
G
Gerry Truman
Great price
This is the third time I've had to call out elliot for different problems, and he's been able to get me back on the road every time. Very polite and helpful young man. Very knowledgeable in the mechanics world. Would highly recommend this chap . Thanks elliot for you expertise.
29 October 2026Mentions Elliot Verified
C
Chris Truman
Highly reccomend. I wouldn't go any where else. always gets me back on the road. Great mechanic!
28 October 2026 Verified
N
Natalie Milinkovic
Great price
Can’t recommend Elliot enough, I was unfortunately involved in a minor accident where a driver had hit my right wing mirror and completely smashed it clean off. Being a new mum I needed this fixed immediately and I was able to get this resolved in two days. Whilst the car was my oil needed changing as was dangerously low was fixed straight away! Again can’t recommend enough will be using Elliot for all future car needs !
28 October 2026Mentions Elliot Verified
M
Mikey Mulholland
Great price
Really happy with the service I received from Elliot. Friendly, professional and really helpful throughout. He got my car sorted and made the whole process easy and stress-free. Great service and would definitely recommend him to anyone needing a reliable mechanic. Thanks again
28 October 2026Mentions Elliot Verified
A
aaron guest
Reasonable price
Great service kept me updated all the way through and pretty quick turn around was quicker then I anticipated would definitely recommend 💯
15 October 2026 Verified
S
sammie cooper
Great price
Brilliant guys! Don’t over charge you! I’d had another mechanic out earlier in the day, told me it was a very expensive problem, but when Elliot inspected it he found that wasn’t the case! Very much appreciated and got the job done very quickly
9 October 2026Mentions Elliot Verified
A
Alex McGee
Great price
⭐⭐⭐⭐⭐ Really happy with the service I received. My car wouldn’t start on Friday, and he arranged for it to be towed to the garage on Saturday morning. By the end of Monday, he had diagnosed the problem and explained that it was due to the timing chain. The car was then repaired and ready to collect by Friday. Great communication, quick diagnosis and a smooth process from start to finish. I really appreciated how efficiently everything was handled and would definitely recommend him to anyone looking for a reliable, trustworthy mechanic. Thanks again for all your help!
2 October 2026 Verified
T
Twamer Famercrue
Reasonable price
Really prompt service and appears to have done a great job. Very grateful.
26 September 2026 Verified
E
Emma Archenoul
Great price
Contacted at 09:30 and dropped my car to Elliot around 10:45. We needed the car for that night for an onward journey and Elliot managed to fix our car for collection by 6pm the same day. Amazing service.
16 September 2026Mentions Elliot Verified
Showing 12 of 370
Read them at source
Our profiles on the review platforms
Everything on this page is pulled from these four. If you would rather read them where they were written, or leave one of your own, this is where.
Our Google Business Profile, where most local customers leave theirs.
View on GoogleTrustpilot
Independent reviews collected by Trustpilot.
View on TrustpilotReviews.co.uk
Verified reviews from customers we invited after a job.
View on Reviews.co.ukRecommendations on our Facebook page.
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Join the drivers across Dudley, Stourbridge, Halesowen and the Black Country who trust Elliot and Keith with their cars. Whoever answers is the one who does the work.
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