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Advanced diagnostics

Mobile Car Diagnostics in Dudley and the Black Country

Warning light on and no idea what it means? We come to you, scan every control module in the car, and tell you what's actually wrong before anyone spends a penny on parts.

From £45Written report includedPrice agreed before any work

Full-system scan

Fault finding, not guessing

EngineModule 01
ABS and tractionModule 02
Airbag and restraintsModule 03
TransmissionModule 04
Body electricsModule 05

Stored codes, pending codes, live sensor data and component testing, followed by a written report you can keep.

The difference

A code is a clue, not a diagnosis

A warning light tells you the car has noticed something. It doesn't tell you what, and it doesn't tell you how bad.

That gap is where most of the money gets wasted. Someone reads a code, buys the part the internet says matches it, fits it, and the light comes back on a week later. They're down the cost of the part and no further forward.

Diagnostics is the job of closing that gap properly. Read the codes, watch what the sensors are actually doing while the engine runs, then test the component before condemning it. It's a fault-finding job, not a plug-in-and-print job, and doing it properly is almost always cheaper than guessing.

Elliot has spent fifteen years on modern diagnostics and hybrids. Keith spent forty at a Vauxhall main dealer. Between them there isn't much they haven't had on the end of a scan tool.

The process

What actually happens when we turn up

  1. Step 1

    We talk to you first

    When did it start, what were you doing, has anything been done to the car recently, does it happen hot or cold. Five minutes of this saves an hour of scanning. Most intermittent faults get solved by the story, not the tool.

  2. Step 2

    Full system scan

    Not just the engine. We read every control module the car has: engine, ABS, airbag and restraints, transmission, body electrics and emissions. We check stored and pending codes, because a pending code is often the one that tells you where this is heading.

  3. Step 3

    Live data

    This is the bit a free code read doesn't include, and it is usually the bit that finds the fault. We watch sensors report in real time while the engine runs. Where the fault only appears on the move, we drive the car and log fuel trims, misfire counts, sensor voltages, boost pressure or whatever the fault points at.

  4. Step 4

    Test before we condemn

    A code pointing at a lambda sensor does not mean the lambda sensor is faulty. It means the reading was wrong, and a split vacuum pipe upstream can do that just as easily. We test the component itself before recommending that you replace it.

  5. Step 5

    You get told in plain English

    What's wrong, why it is happening, whether it is urgent, and what it will cost to put right. Then you decide. Nothing gets fixed without a price agreed first, and you choose whether we do it there and then or take it back to the workshop.

What you take away

A written report with every fault code we found, what each one actually means without the jargon, what we tested and what we found, and a parts and labour estimate for the repair.

Email or paper, whichever suits. It's yours to keep, and if you want to take it elsewhere for a second opinion that's absolutely fine.

If we carry out the repair, we clear the codes afterwards and verify the light stays off. What we won't do is clear a code without finding out why it was there. It'll go off, it'll feel fixed, and it'll be back, usually at the worst possible moment.

Why a free code read isn't a diagnosis

Plenty of places will read a code for nothing, and there's no harm in it. Just understand what you're getting.

You get a code. Something like P0171, which tells you the ECU noticed the engine running lean. It doesn't tell you whether that's a five-pound vacuum pipe, a dirty airflow sensor, a tired lambda sensor or an injector problem. The code is the symptom. The diagnosis is the work of finding out which one it is.

Read what every dashboard warning light means

From the workshop

What we've sorted recently

Real jobs off our ramps, described by the mechanic who did them.

Diagnostic scanner in the Mercedes showing the diesel particulate filter fill level at 400 per cent, with close-ups of the removed filter, its blocked internals, the exhaust temperature sensor and the car on the workshop ramps
Mercedes-Benz A200 dieselDPF, lambda and exhaust temperature sensors

A DPF reading 400 per cent full: Mercedes A200 diesel

A Stourbridge customer brought this one in with a simple complaint: no power. The diagnostics gave a less simple answer. The diesel particulate filter was reading 400 per cent full, which is the figure on the scanner in the photo, and that is not a number everyday driving produces.

A DPF traps soot from the exhaust and burns it off periodically. This one had blocked solid because a component had failed rather than because of how the car was being driven: the exhaust temperature sensor that should have been managing that burn-off was dead. With the filter off the car, it was completely blocked.

Rather than a new filter, the customer chose a secondhand unit that we had professionally cleaned, which saved a good deal of money. That went on along with a new lambda sensor and a new exhaust temperature sensor, then every fault code was cleared and the system values reset to zero. To be clear about what that means: the filter was replaced, not deleted. Removing a DPF is illegal and an automatic MOT failure, and we do not do it.

Then a road test. Elliot's word for the difference against how it arrived was unbelievable. Running perfectly.

Range Rover EvoqueEngine failure, fluid contamination

AdBlue in the oil filler: a costly Range Rover Evoque mistake

This Evoque arrived on a recovery truck with catastrophic engine failure, and the cause was simple. AdBlue had gone into the engine oil filler instead of the AdBlue tank. Once it's in the oil it attacks the engine from the inside, and by the time it got to us the engine was gone.

We're not here to blame anyone. Modern cars are genuinely complicated and it's an easy mistake to make. Before you top up any fluid or follow advice off the internet, check the handbook, and if you're not certain which cap is which, ask. We'd far rather answer a quick question than see the result.

Mercedes dieselInjector copper seals

Diesel injector copper seals: an easy fault to overlook

Easy job to overlook, and it matters a lot on these engines. The copper seals sit at the base of each injector and form a heat- and gas-tight seal into the combustion chamber. Over time they compress, corrode or burn out.

Once they go you get combustion gases leaking past the injector, sooty black residue around the seats, rough running or misfires, and that unmistakable diesel smell drifting out of the engine bay. It slips past a routine service easily. Left too long it damages the injector itself, or the cylinder head, and that's a very different bill.

Know the signal

Warning lights we get called about most

Full warning lights guide

Engine management light

Steady and driving normally is usually fine for a few days. Flashing means an active misfire and you should stop, because that fuel is burning inside your catalytic converter.

ABS or traction control

Your normal brakes still work. What you have lost is the help in an emergency stop. It is an MOT failure.

Airbag or SRS

The car drives perfectly, which is why people leave these for years. Your airbags may not deploy. It is also an MOT failure.

DPF on a diesel

Usually caused by short journeys and cold running. It is often fixable with a proper run, but if it keeps coming back something else is causing it.

Red oil or temperature light

Stop. These are the two that end engines, and there is no version of this where driving on is the cheaper option.

Diagnostics from

£45

No call-out fee. No hidden extras.

What it costs

That covers the conversation, the full multi-module scan, live data, testing before condemning, and the written report.

If it turns out to be something obvious that takes two minutes, we'll tell you and you won't be charged for a full work-up you didn't need. If it's a genuinely awkward intermittent fault that needs data logging over a longer period, we'll tell you that too, and what it'll cost, before we start.

A price before any repair work begins.

When we're the right call

  • A warning light you want explained properly rather than guessed at
  • An intermittent fault that nobody has managed to pin down
  • You want the root cause found before you pay for parts
  • A modern, hybrid or electronically complicated car
  • You would rather the mechanic came to you than lose a day at a garage

When we're not

  • You already know exactly what the repair is. Call us anyway; you may not need a diagnostic at all
  • Manufacturer-specific coding or programming that only a franchised dealer can perform

We'll tell you honestly if someone else is a better fit for the job. It costs us nothing and saves you a wasted afternoon.

Is our equipment as good as a main dealer's?

For fault finding, yes. Our multi-brand equipment reads engine, ABS, airbag, transmission and emissions systems across virtually every make on the road, and live data is live data whoever is looking at it.

The exception is manufacturer-specific coding, where a few jobs genuinely can only be done by a franchised dealer. If your fault falls into that category we'll say so upfront rather than charge you to find out.

Mobile diagnostics across the Black Country

We come to you, at home or at work, which matters more than people realise when the light on the dash is a red one. You shouldn't be driving a car with an oil pressure light on, and with us you don't have to.

Typically with you within the hour, and often same day for urgent jobs.

And if the repair is a bigger one

Diagnosis happens wherever the car is. The repair doesn't have to.

Plenty of jobs get finished on the drive there and then. But some need ramps, time, or the car in bits, and some people simply prefer to drop the car off and get on with their day. Either way, once we know what's wrong we can bring it back to our workshop in Dudley and do it properly there.

So you're not choosing between a mobile mechanic and a garage. You get the diagnosis at your door, and then whichever suits the job and suits you.

Unit 6, Turner Street, Dudley, DY1 1TX.

55+ years between them. 12-month parts warranty. £5m public liability cover.

Before you book

Common questions

How much does car diagnostics cost?

Diagnostics starts from £45. That covers a full scan of every control module, live sensor data, testing the component before anything is condemned, and a written report. If the fault turns out to be something simple, we will tell you, and you will not be charged for a work-up you did not need.

My engine warning light is on. Can I keep driving?

If the light is steady and the car feels normal, you can usually drive gently for a few days while you get it booked in. If it is flashing, or you have lost power, or a red light has come on as well, stop as soon as it is safe and call us. We will come to you and read it where the car is.

Do you come to me for diagnostics?

Yes. Mobile diagnostics is one of our most booked jobs. We bring professional-grade equipment to your home or workplace, scan every module, and explain what we have found before any repair is discussed.

How long does a diagnostic take?

Most take between forty-five minutes and an hour and a half, depending on how many systems are involved and whether the fault needs a road test to show itself. Intermittent faults occasionally need longer, and we will agree that with you before we start.

Will you clear the warning light for me?

Only after the fault behind it has been found and fixed. Clearing a code without diagnosing it just hides the problem, and it will come back. If a garage offers to simply reset it, be wary.

Can the repair be done at your workshop instead?

Yes. We diagnose wherever the car is, then you choose. Smaller jobs we will usually finish there and then. Bigger ones, or anything needing ramps or a full day, we can take back to our workshop at Unit 6, Turner Street, Dudley. Some people prefer that anyway, and that is absolutely fine. If the car is due a service anyway, it is worth having both done on the same visit.

Car servicing with collection and return

Is your equipment as good as a main dealer's?

For fault finding, yes. Our multi-brand equipment covers engine, ABS, airbag, transmission and emissions systems across virtually all makes and models. The one exception is manufacturer-specific coding, which only a franchised dealer can perform, and we will tell you upfront if your fault needs it.

DSG and dual-clutch gearbox diagnostics

Can a warning light fail an MOT?

Yes. An illuminated engine management, ABS, airbag, brake system, stability control, power steering or tyre pressure light will fail the test if it shows an active fault. Our dashboard warning lights guide explains each one.

Read the dashboard warning lights guide

Warning light on? Let's find out why.

Call Elliot or Keith for honest advice and a price before anything happens. If you can send a photo of the dashboard on WhatsApp, we'll often tell you straight away whether it can wait.

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