Every call answered, and it's Elliot or Keith who come back to you, quote the work and do it. Our workshop is on Turner Street in Dudley. Drop the car in, or we collect it from home or work for free and bring it back.
Three ways to reach us
Unit 6, Turner Street, Dudley, DY1 1TX
Workshop open Mon-Sun, 7am-5pm.
The honest bit
Ring 07453 957641 and Ben answers, whatever the time. He can take more than one call at once, so nobody gets an engaged tone. Tell him what the car is doing and where it is. He'll ask the right questions, give you the diagnostic price if that's all you need, and can book you into the workshop diary there and then.
The moment the call ends, Elliot gets a message with everything you said. He or Keith then call you back, quote the work, and are the ones who do it. You never explain the same problem twice, and you never get a stranger turning up.
Two mechanics, one workshop, and a phone that is always answered. That is the whole set-up, and it is why people stop ringing round once they have found us.
Prefer to type?
Give us the reg, your number and a line or two on what the car is doing. It goes straight to Elliot, and he or Keith will ring you back to talk it through and give you a price.
⚡ Fast Response: We'll call you right back.
For general enquiries or non-urgent matters, send us a message here.
What happens next
Step 1
Tell us what the car is, what it is doing and where it is. A photo of the dashboard or the leak on WhatsApp saves a lot of guessing.
Step 2
Not a call centre and not a script. The mechanic who will work on the car talks it through with you and tells you what it is likely to cost before anything is booked.
Step 3
Bring it to Turner Street, or we collect it for free from home or work. If it will not start, we come out to it, find the fault for £45, and recover it if it needs to come in.
Step 4
Nothing is fitted without a yes from you. When the car is ready we bring it back or ring you to collect, and you pay once you are happy.
Getting the car to us
Three ways, and you pick the one that suits you. Whichever it is, the work itself happens on a ramp at Turner Street, because that is where it gets done properly.
Unit 6, Turner Street, Dudley DY1 1TX. Ring first so there is a ramp waiting, or book a slot online.
About our Dudley garageWe pick the car up from home or work anywhere in our service areas, do the work, and bring it back. It costs nothing extra.
Won't start? We come out, find the fault for £45 with no call-out fee, and recover it to the workshop if it needs more.
Where we are
The workshop is in Dudley, and we collect from every town around it. Pick yours for local reviews and the jobs we have done nearby.
Not in the list? Ring us. We cover Wordsley, Amblecote, Lye, Cradley Heath, Gornal and most of the Black Country.
Genuine reviews
Excellent service from start to finish. Great communication throughout, very helpful and professional approach. The repair was carried out quickly, and they really helped me get my car back on the road as soon as possible. I really appreciate the support, honesty and efficiency. Highly recommended and I would definitely use their services again!
Karol Konik
Verified customer
Fast to respond. They sorted a nightmare Job for us. Car collected on day of phone call
Lee Pugh
Verified customer
Can’t recommend Elliot enough, I was unfortunately involved in a minor accident where a driver had hit my right wing mirror and completely smashed it clean off. Being a new mum I needed this fixed immediately and I was able to get this resolved in two days. Whilst the car was my oil needed changing as was dangerously low was fixed straight away! Again can’t recommend enough will be using Elliot for all future car needs !
Natalie Milinkovic
Verified customer
55+ years between them. 12-month parts and labour warranty. £5m public liability cover.
Every job is carried out by Elliot or Keith - the mechanic who quotes your job is the one who works on your car. No call centres, no subcontractors.
Lead Mechanic & Founder
Founder of Your Local Mechanic. City & Guilds Level 3 qualified with 15+ years experience, specialising in modern diagnostics and hybrid vehicles across the Black Country.
Senior Mechanic & MOT Assessor
Senior mechanic at Your Local Mechanic with 40+ years Vauxhall main dealer experience and a fully qualified MOT assessor, known for honest, careful work across the Black Country.
Before you ring
Every call is answered, whatever the time, and nobody gets an engaged tone. Tell us what the car is doing and where it is, and Elliot or Keith call you back to quote the work. They are also the ones who do it.
No. Collection and return is free across our service areas, so we pick the car up from home or work and bring it back when it is done. You are welcome to drop it at the workshop yourself if that suits you better.
See the areas we collect fromNo call-out fee. If the car will not start we come out to it and find the fault for £45. If it needs more than can be done where it stands, we recover it to the workshop and carry on there.
How callouts and recovery workYes. WhatsApp is often the quickest way to get a first answer, because you can send a photo of the warning light, the tyre or the leak. Email works too, and the form on this page goes straight to Elliot.
The registration, what the car is doing and when it started, and where the car is. If a light is on, a photo of the dashboard helps. If you already have a quote from somewhere else, send that too and we will tell you honestly whether it is fair.
Unit 6, Turner Street, Dudley, DY1 1TX. Ramps, diagnostics and MOT arranged, with free collection and return so you only need to come in if you want to.
Book a slot onlineA thirty-second call costs nothing and usually ends with a straight answer. If the car is fine, we'll tell you that too.